By Meghna Deshraj

September 2, 2021

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Remote working will be around for a long time, especially during this time of the pandemic. Some companies even state that they may never return to the traditional offices.

However, one of the main challenges this presents is how clients will access the products and services those businesses offer. If people cannot access the websites or other online platforms of businesses, they cannot shop, apply for jobs, or even leave reviews.

According to AudioEye, while creating a website, companies have to meet the WCAG compliance principles:

  • Perceivable – The content and user interface are presented in such a way users can perceive them using any of their senses.
  • Operable – All users can effectively interact with the website’s user interface.
  • Understandable – The user interface and content of the website should be easy for all users to understand.
  • Robus t- The full range of user agents should interpret the website, including assistive technologies.

These WCAG compliance principles ensure that all users can access and navigate company websites.

What Is Digital Accessibility?

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This is the ability of a mobile application, electronic document, or website to be easy for users to navigate and understand. That includes users who have auditory, visual, speech, neurological, motor, or cognitive disabilities.

Digital accessibility also keeps in mind people who do not have stable internet connections. The majority of the people in the United States and other developed countries have access to a reliable internet connection all the time.

However, there are people in other parts of the world who do not have access to a 3G connection. Because of that, companies should develop assistive tools and features for more digital accessibility.

Importance Of Digital Accessibility In A Remote Environment

Digital accessibility helps people in a remote environment be part of the company’s digital side. Most people in remote environments have no internet connection or have low bandwidth, limiting their access to digital platforms.

However, with digital accessibility, they are not only to view companies’ websites, but they can also attend digital meetings.

Best Practices In Digital Accessibility

Design with empathy

When a company is setting up a website, they need to consider all their clients and any limitations any groups may have. Empathy in developing a website means that the company not only understands but also acknowledges any issues and comes up with long-term solutions.

They also encourage other companies to make the same changes in their digital platforms. Companies should also seek partnerships from vendors who have the same idea of empowering marginalized demographics.

They should also test the products that design to help those marginalized demographics and ensure they work accordingly.

Evaluate the tools your team has

Apart from clients accessing your company website, employees need to access the company’s digital platforms as they work remotely.

To access meetings and other digital functions your company has, your employees need the right tools. Without the proper features, those tools may make accessibility a problem for them.

Give digital accessibility training

Train your employees in ways they can promote digital accessibility in their remote work environment. Some of the things you can teach them include:

  • Structuring emails for accessibility
  • Planning and hosting remote meetings

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About the author 

Meghna Deshraj

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